77eb's Privacy Policy

We collect your information in various ways. Details are described below:

1.1 Registration and Account Information

When you open an account with 77eb, we collect the following information:

• Full name, date of birth, and gender
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID card or passport details for identity verification

1.2 Financial Transaction Information

For secure payment processing and prevention of money laundering, we collect:

• bKash, Nagad, Rocket, and Upay account numbers
• Bank account details (where applicable)
• Transaction amount, date, and method

1.3 Usage Information

To improve the platform and ensure fair play, we automatically collect:

• IP address, device type, and operating system
• Browser type and language settings
• Which games were played, session duration, and betting patterns
• Source of site entry (referral URL)

The collected information is used for the following purposes:

• Account Management: Creating, verifying, and maintaining your account.
• Transaction Processing: Completing deposits and withdrawals securely.
• Identity Verification (KYC): Confirming identity to meet legal requirements.
• Fraud Prevention: Detecting and stopping suspicious activity.
• Customer Support: Assisting with issue resolution and operating 24/7 live chat.
• Responsible Gaming: Identifying excessive gaming behaviour and taking necessary action.
• Platform Improvement: Analysing usage patterns to improve services.
• Legitimate Promotions: Informing you about relevant bonuses and offers (if you have given consent).

The 77eb website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your visit experience.

We use the following types of cookies:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences (such as language settings).
• Analytics Cookies: To monitor site usage and improve performance.

You can control many cookies by changing your browser settings, but this may affect some functionality of the site.

We never sell, rent, or commercially transfer your personal information to third parties. However, limited information may be shared in the following circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete transactions.
• Technology Service Providers: Contracted partners for server hosting, cybersecurity, and analytics services. They are bound by strict confidentiality agreements.
• Game Software Providers: Minimum necessary information for operating games on platforms from providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and others.
• Legal Authorities: To comply with court orders, lawful requests from law enforcement agencies, or anti-money laundering regulations.

The security of your information is our highest priority. We have adopted industry-standard technical and organisational measures:

• SSL/TLS Encryption: All data between the website and your browser is transmitted encrypted.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Restricted Access: Only authorised staff can view your information, and only to the extent necessary.
• Security Audits: Regular technical security reviews are conducted.
• Firewall and DDoS Protection: Servers and databases are kept protected from external attacks.

Please note that 100% security on the internet cannot be guaranteed. We therefore urge you to stay vigilant — use a strong password and do not share your login details with others.

We retain your personal information only for as long as it is necessary or legally required:

• Active Account: All information is retained for as long as the account remains active.
• After Account Closure: Financial transaction records and KYC information are retained for a defined period as required by law.
• Marketing Information: Processing of marketing-related information stops as soon as you withdraw your consent.
• Analytics Data: Anonymous usage statistics may be retained for an extended period, but they are not linked to your identity.

As a 77eb user, you have the following rights over your own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may contact us to correct inaccurate or outdated information.
• Right to Erasure: In certain circumstances you may request deletion of your information (except where legally required to retain it).
• Right to Object to Processing: You may object to the use of your information for marketing purposes.
• Right to Withdraw Consent: You may withdraw any consent previously given at any time.

To exercise any of the above rights, please contact our support team via live chat or email. We will do our best to respond as quickly as possible.

77eb's services are for persons aged 21 and above only. We do not knowingly collect any personal information from minors. We verify age at the time of registration. If we become aware that information from a minor has been collected, we will delete it immediately and close the associated account.

If you suspect that a minor is using our platform, please inform us immediately.

Our servers and technology partners may be located outside Bangladesh. In such cases, your information may be transferred to another country. We ensure that appropriate security measures are maintained for such transfers and that contractual privacy guarantees are in place with the relevant parties.

We may update this privacy policy from time to time. If any significant changes are made, we will publish a notice on the platform or inform you by registered email. Continued use of our platform after any changes will be considered as your agreement to the new terms.

You are therefore advised to review this policy periodically. The date of the most recent update will always be noted at the top of this page.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us:

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]

We will do our best to process your request as quickly as possible and within the maximum applicable legal timeframe.